Cons: They could have had my car and been open
Pros: The company went bankrupt, did not inform me that there were no cars at my chosen location until it was too late and never let me cancel the booking despite not having a single car available
Pros: It was absolutely awful. We ubered up to Los Angeles to pick up the car and they were sold out of cars for 2 days. It ruined our trip. It was TERRIBLE. We were stranded with all of our luggage and no ride. We had to Uber to Palm Springs which was 5x the cost and had to cancel the portion of our trip going south bc of the cost of Uber’s.
Cons: Don’t sell cars if you don’t have them to sell!!! These are real people making reservations... look further than just getting money.
Pros: Pick up and drop off was simple. The people there were courteous and nice.
Cons: I booked a 2500 on your site but only got a 1500 at Hertz. Is there any way I can get a credit because I didn’t get the size van I booked? Thank you.
Cons: When we got to the rental place in union station they informed us they were all out of cars even though we booked a convertible and had that reservation confirmed for several weeks prior. No one informed us that they ran out of cars until we arrived the day off. Very poor experience.
Cons: Waited at an empty desk for 40 min to speak to someone for pickup and another 30 waiting for the car to be brought up from the garage. Probably understaffed?
Pros: Staff was very helpful and accommodating with easy check in and return
Cons: The clerk was friendly, cautious and very helpful, & I would not hesitate to rent from Hertz again.
Pros: They were closed during the time I was supposed to pick up my car so I didn’t even get a rental.
Cons: Only charging someone for a car when they can actually pick the car up. I had to rent from another agency and the original rental I chose had a no refund policy so I’m out $200!
Cons: The staff was super unfriendly and didn’t even have a car ready for me though I made a reservation. I won’t be renting through Hertz again.
Cons: Pick up was given the wrong slot number and then had to go in and out of rental agency several times.
Cons: Called at the last minutes for no car
On average a rental car from Hertz in Los Angeles costs ₪135 per day.
Full-size (Chevrolet Tahoe or similar) is the most frequently booked rental car type from Hertz in Los Angeles.
Hertz has 25 rental locations in Los Angeles. Take a look at our Hertz rental location map to find the best rental cars near you.