Cons: One employee called me saying they didn’t have the car I needed and they didn’t offer any options
Pros: Very easy drop off
Cons: Pickup took over an hour from the time my ID was checked. I would have appreciated better communication from staff around the wait til and what to expect instead of constantly telling me “we’ll be with you soon.”
Cons: Keep up the good work.
Cons: The staff was only friendly for the purpose of up selling me. They were completely unhelpful with resolving the botched reservation. Instead they saw an opportunity to saddle with a “car class change” that cost more than the vehicle rental, this was predatory.
Pros: Staff was friendly and efficient.
Pros: Easy to switch vehicles. Price increase (understandably), but better vehicle for our trip.
Cons: No issues. Thanks
Cons: Line was sooooo long. Not a good solution for delivering cars in the pandemic.
Pros: Awesome staff, streamlined process and great fleet of cars— I reserved a standard suv and got an Audi.
Pros: Very friendly
Pros: Very fast car pick up process, drove out within a minutes
Cons: The tank was not full, actually, just borderline. Also, there were some minor imperfections in the cabin (broken pass vent regulator, some spots from cigarette lighter on the pass seats)
Cons: I did not end up keeping the Kayak reservation. I received a phone call from someone saying they were from Enterprise asking if I still wanted the car. Then they asked me for a phone number for an emergency contact. Then they asked for my email. I told them that I had entered it online and they said that was the website, this was the counter. I refused to answer more questions. When I went back to look at my reservation, I realized that I had been booked at a counter over 30 minutes from the airport, even though I had searched for LAX rental cars. I cancelled and booked directly with Enterprise and made sure it was the airport location. All in all, a bad experience that could have been much worse. I could have missed my meeting in LA.
Pros: Nothing. You sent me to the wrong location. I asked for LAX airport. I even called to confirm my reservation was LAX airport and was told YES get on shuttle bus at LAX. after a long line wait at car rental was told it was for Korea town location and 30 minute Cab ride away.
Cons: Will never se Kayak again and will advise everyone to do the same
On average a rental car from Enterprise in Los Angeles costs ₪164 per day.
Full-size (Chevrolet Tahoe or similar) is the most frequently booked rental car type from Enterprise in Los Angeles.
Enterprise has 31 rental locations in Los Angeles. Take a look at our Enterprise rental location map to find the best rental cars near you.
No (According to our data)